Privacy Policy
This privacy policy explains how tekobterm Research Ltd processes information associated with documentation access, technical inquiries, and interface preferences. The policy is limited to data collected in relation to maintenance of documentation, handling of inquiry submissions, and storage of client-provided examples for internal review. It does not cover services or processing performed by third parties outside the scope of documentation custody. Contact details for the data controller are provided below for any requests related to subject rights or records management.
Data controller
Tekobterm Research Ltd12 King Street
London WC2E 8HN
United Kingdom
Categories of information collected
The site processes a small range of data categories required for documentation maintenance and routing of technical inquiries. Collected categories include contact details voluntarily supplied through the inquiry form (name, email, telephone, optional organization), message content and any attachments supplied for documentation reference, and interface preference data stored locally such as cookie choices or last visited sections. Technical logs retained by the hosting environment may capture routine request metadata (timestamp, requesting IP, user agent) for security and diagnostic purposes. The documentation custodians do not request or retain sensitive personal data unless explicitly provided and annotated by a submitter for the purpose of clarifying a documentation item; in such cases the submitter is requested to mark sensitive content and is advised on alternative secure transfer methods.
Purpose and legal basis for processing
Information submitted through the inquiry form is processed to enable internal review of documentation questions and to provide clarifications about schema, protocols, or example records. The lawful basis for processing is the legitimate interest of maintaining documentation integrity and responding to technical enquiries; where required by applicable law, processing will be justified through explicit consent for particular uses such as storing example records. Interface preference storage (cookies or local storage) is used to preserve accessibility settings and user choices; those preferences are local to the browser unless the user elects to include information in an inquiry. Retained contact details are used to route the inquiry to the appropriate documentation owner and to send a response regarding the documented subject matter only.
Cookies and local storage
The site uses a minimal set of non-essential storage mechanisms to preserve interface preferences. The cookie consent control on the site stores a local choice record indicating acceptance or rejection and does not transmit personal identifiers. Third-party scripts are not used for behavioural profiling. Visitors may clear local storage or reject cookies at any time using the consent control or browser settings.
Sharing, disclosure, and third parties
Submitted inquiry content and contact information are accessible to documentation custodians and staff involved in internal review. Data is not published or distributed externally except where required to fulfil a request explicitly authorised by the submitter or where disclosure is required by applicable law. Where third-party processors are engaged for hosting or platform services, contractual controls are in place to limit processing to technical hosting and security needs. When example records or schema fragments are shared with collaborators for the purpose of documentation clarification, identifying fields are redacted or handled according to the submitter's instructions. The policy forbids sale or commercial distribution of submitted personal data.
Retention, deletion, and archival
Inquiry records and associated example materials are retained only as long as necessary for documentation review and traceability. Contact metadata and a minimal inquiry log may be retained for administrative tracking for a defined retention period, typically measured in months, unless a longer retention is required to meet legal or record-keeping obligations. Where example records contain personally identifying information and are not essential for long-term documentation, custodians will redact or delete identifying fields at the request of the submitter. Requests to delete retained inquiry data can be submitted using the contact details below; deletion requests are handled in accordance with applicable law and may require verification of identity before records are removed.
Security measures
Administrative and technical measures are implemented to protect stored records, including access control for documentation custodians, encrypted transport for form submission, and routine backup procedures. The hosting environment applies standard security controls appropriate for documentation assets. No single technical measure is relied upon exclusively; access is limited by role and subject to periodic review.
Subject rights and contact
Individuals whose data is processed in relation to documentation inquiries may request access to records, request correction of inaccuracies, or request deletion of personal data where processing is not required for legal retention. Requests should be submitted to the data controller at [email protected] and must include sufficient information to locate the relevant records. The controller will respond in accordance with applicable law and may request identity verification when necessary. For enquiries regarding cross-border transfers or data protection oversight, the data controller will provide the contact details of any engaged processor or the supervisory authority appropriate to the jurisdiction.
Changes to this policy
This policy may be updated to reflect changes in documentation handling practice or applicable law. Material changes will be recorded with an effective date; non-material clarifications may be applied without prior notice. The current policy version and effective date are published on this page. For questions about policy changes, contact the data controller using the address and email provided above.